Yes, training and ongoing support are provided across all SWIFT Platforms to ensure clients gain maximum value from their geospatial solutions. Support includes user training sessions, structured documentation, and access to technical assistance as required.
For new clients, additional support hours are typically allocated during onboarding. This allows users to become familiar with the platform environment, understand available tools and data, and apply insights effectively within their operational workflows. The aim is to ensure confidence and usability from the outset.
Ongoing support remains available as needs evolve. Whether assistance is required for troubleshooting, workflow guidance, or expanding platform usage, support is structured to remain responsive and practical over time.